MELISSA TAYLOR is the first female manager in four generations of the Taylor family business, Taylor's Removals and Storage.
After a very successful career in retail, Ms Taylor joined the Toowoomba-based Taylor's Removal and Storage in 2004, a moment she holds as one of the proudest of her life.
"I think I really fell in love with the industry when I joined and saw the potential," she said.
She started INFOstor, the records management arm of the company and in 2010 was appointed managing director of the entire company. Her business acumen is credited for transforming Taylor's Removals from a furniture removal business to a multi-faceted transport and logistics business.
In 2015 she was recognised by the Queensland Trucking Association who named her their 2015 Trucking Woman of the Year. "It was actually a really big surprise because I didn't even know I was nominated," Ms Taylor said.
"To be recognised by my peers, to be supported by the industry and to be regional, it was really exciting to be recognised like that."
Ms. Taylor said her focus was to really drive awareness of the industry and promote it for what it was - exciting.
"When people think about the transport industry they think of just a truck driver, but there are so many careers within the transport industry which people don't think about."
Dedicated to improving pathways into the transport industry, Melissa has been an active participant in the GenR8 youth engagement program, even bringing it to the Toowoomba region.
GenR8 aims to introduce the next generation of employees to the transport, logistics and supply chain industry through collaboration between the industry and schools.
She has also been involved with the Count Me In program which highlights career opportunities for local women and has also worked with the Queensland Government and TAFE to offer all employees the opportunity to complete a qualification in their chosen role.
Through her involvement in those initiatives Ms Taylor said their company had instigated a program for both male and female year 12 students which showcased career choices and opportunities in the transport industry to them through a 20-week work experience program which included work in the field, admin work, sales and warehousing.
Melissa Taylor's attitude to everything; in life as in business, is best summed up in her own words: "Why should we be ordinary when we can be extraordinary!"