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Volvo Group Australia announces dealers of the year

Tom Conlon - Vice President of Retail Operations for Volvo Group Australia, Martin Merrick - Senior Vice President of Retail Development for Volvo Trucks, Joe White - Dealer Principal of VCV Brisbane, Peter Voorhoeve - President of Volvo Group Australia, Lars Andersson - Vice President of Network Development for Volvo Trucks.
Tom Conlon - Vice President of Retail Operations for Volvo Group Australia, Martin Merrick - Senior Vice President of Retail Development for Volvo Trucks, Joe White - Dealer Principal of VCV Brisbane, Peter Voorhoeve - President of Volvo Group Australia, Lars Andersson - Vice President of Network Development for Volvo Trucks. Volvo Group Australia

VOLVO Group Australia has named both VCV Brisbane and VCV Newcastle 2016 Dealers of the Year.

The sought after awards, announced at the third annual dinner on the Gold Coast, were based on a number of key performance metrics including customer satisfaction and market share in the highly competitive HD truck trade.

VCV Brisbane was awarded 2016 Metropolitan Dealer of the Year, which was accepted by Dealer Principal, Joe White.

While Branch Manager, Scott Hughes accepted the 2016 Regional Dealer of the year award on behalf of VCV Newcastle.

Tom Conlon - Vice President of Retail Operations for Volvo Group Australia, Martin Merrick - Senior Vice President Retail Development for Volvo Trucks, Scott Hughes - Branch Manager of VCV Newcastle, Peter Voorhoeve - President of Volvo Group Australia, Lars Andersson - Vice President of Network Development for Volvo Trucks.
Tom Conlon - Vice President of Retail Operations for Volvo Group Australia, Martin Merrick - Senior Vice President Retail Development for Volvo Trucks, Scott Hughes - Branch Manager of VCV Newcastle, Peter Voorhoeve - President of Volvo Group Australia, Lars Andersson - Vice President of Network Development for Volvo Trucks.

Volvo Group Australia President Peter Voorhoeve said there was a direct correlation between customer satisfaction and market share.

"It's no secret my mantra is 'service, service, service', and it is really humbling to see that both dealerships have fully adopted this philosophy,” Mr Voorhoeve said.

"I would like to personally congratulate Joe and Scott for these awards, because despite both being relatively news to their roles, both have managed to drive significant cultural changes and our customers are clearly appreciative of that,” he said.

Topics:  volvo volvo group australia

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