VOLVO Group Australia has named both VCV Brisbane and VCV Newcastle 2016 Dealers of the Year.
The sought after awards, announced at the third annual dinner on the Gold Coast, were based on a number of key performance metrics including customer satisfaction and market share in the highly competitive HD truck trade.
VCV Brisbane was awarded 2016 Metropolitan Dealer of the Year, which was accepted by Dealer Principal, Joe White.
While Branch Manager, Scott Hughes accepted the 2016 Regional Dealer of the year award on behalf of VCV Newcastle.
Volvo Group Australia President Peter Voorhoeve said there was a direct correlation between customer satisfaction and market share.
"It's no secret my mantra is 'service, service, service', and it is really humbling to see that both dealerships have fully adopted this philosophy,” Mr Voorhoeve said.
"I would like to personally congratulate Joe and Scott for these awards, because despite both being relatively news to their roles, both have managed to drive significant cultural changes and our customers are clearly appreciative of that,” he said.
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