TV channels switch frequencies
AS THE final step in Australia's move to digital-only TV, all channels in Coffs Harbour this week changed frequencies, with viewers retuning their digital TV, set-top box or digital TV recorder to find the channels again.
Some viewers in the area may be receiving their TV signals from different towers that will retune at different dates this year.
These moves will free up broadcasting spectrum so that it can be used for new services such as mobile broadband. Just like the switch to digital-only TV, the retune has been carefully planned to make sure the change is as easy as possible.
If viewers are missing channels, they can start by pressing the "menu" button on their remote then look for their "set-up" options. Next, they should select words like "channels" or "auto-tuning".
Viewers might want to write down their favourite channel, program recordings or parental lock settings before they retune as it might delete these settings.
There may be some disruption to all TV services for several hours today because of work being done at the transmission site. Viewers should wait until after the expected cut-off of 3.30pm before retuning.
There may also be outages to all TV services over the next two days. Viewers will not need to retune again - the TV services will reappear once the work at the transmission site has been completed.
Viewers having difficulty retuning their equipment should check their manufacturer's handbook or manual for instructions on how to retune, ask a friend or family member to help, visit the retune website, or phone the Digital Ready Information Line on 1800 201 013 from 8am-10pm seven days.