WHEN it comes to refrigerated trailer maintenance ThermoKing service manager Jae Woodward is your guy.
With more than 20 years in the industry, Jae has a few tips and tricks when it comes to upkeep, but he's staying modest.
"I've been here a while but it's a bit of a competition, I'm hardly the oldest and the longest serving guy here,” he said.
"There are quite a few who have been here for 20 plus years, so they know their stuff.”
Like most things in life, when maintaining your refrigerated trailer the
little things can add up.
"Don't let the small
thing like mounts and
plants cost you a load,”
"The big thing with servicing is it is more than just changing the oils and filters, it's to stop your unit from being let down when you are travelling.
"If you don't ensure things are on right and maintained, they may break in the worst possible place, particularly when some of our roads - they're not the best in Australia.
"To avoid down time, having regular maintenance and service is the important thing.
"Check the belts aren't ready to break, no rub through copper pipes.
"More often than not you aren't going to break down in Brisbane, it's going to be half way out to Darwin or something,” he laughed.
"That's just the way
things go it seems and
that is a problem because once you get past Longreach you are pretty much on your own.”
Jae said a thorough check was what was needed, particularly when it came to the vibration of a diesel engine.
"If you have up to $25,000 of seafood and meat, it is simply not worth taking a risk like that on your load,” he said.
"The change of an $8 clamp may save you a $1000 call out and an expensive load.”
Jae and the team know, some of those call outs can be particularly painful for the drivers.
"The boys are willing and keen to do whatever we can to get a customer back on the road,” Jae said.
"One of the toughest situations, a client has been stuck was the middle of winter in Toowoomba in the pouring rain.
"But we sorted it.
"We like to make sure the little things are right and done properly.”
ThermoKing has 10 mobile service vehicles with an 11th on the way.
"Our guys have years of experiences, even the guys in the office,” he said.
With the summer period on the way owner operators need to be sure vehicles are ready for the Christmas rush.