JETSTAR has quashed rumours that Sunshine Coast services to and from Sydney and Melbourne were being cancelled when too few passengers were booked.

The final Jetstar flight from Sydney on Wednesday evening was cancelled without warning, leaving passengers stranded away from home after an engineering inspection forced the company to abort.

Disgruntled passengers included Coast businessman David Wrigley, who was unimpressed that no text message, email or phone call had been made to alert him of the cancellation.

"The rumour is that if the last flight out of Sydney or Melbourne is not full, they can the flight," he said.

"We're getting told by the airport and the airlines that they're here to support us to run business operations (on the Coast) and then they go no, we're not flying and you're stuck there on your own."

Mr Wrigley said he was frustrated by Jetstar staff, who didn't understand why he was concerned and surprised that they had no arrangements for his full passage home to the Coast.

Passengers were given the option of staying overnight in Sydney at Jetstar's expense or taking a Virgin flight to Brisbane, where they had to make their own way home.

"They gave us no solution at the other end," he said.

"They said it's not our problem. There was no central person to talk to and they just said you can catch one of our flights tomorrow."

Jetstar spokesman Michael Scott said flights were never cancelled for commercial reasons, and the incident on Wednesday was a one-off.

Between January and October, seven of its 1030 scheduled flights from Sydney to the Sunshine Coast were cancelled, he said.

"Unfortunately, we had to cancel our Sydney-Sunshine Coast flight on Wednesday night due to an engineering fault with the aircraft," Mr Scott said.

"As this was the last flight of the day, we offered customers accommodation in Sydney overnight and a seat on the next available service to the Sunshine Coast on Thursday morning.

"While cancellations on our Sunshine Coast flights are rare, we know travel disruptions are frustrating and regret the inconvenience this caused our customers."

Have you been stranded by a cancelled flight? Email nicky.moffat@scnews.com.au

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